After we receive your payment, we dispatch packages within two days (unless otherwise communicated eg. out-of-stock items and items preordered or on backorder). Our preferred shipment method is through The Courier Guy with tracking and drop-off with signature. However, if you prefer pick-up or have your own courier, please contact us before selecting this method as additional costs may apply. Regardless of the shipping method you choose, we will provide you with a link to track your package online.
The shipping fees include handling and packing fees as well as courier costs. Handling fees are fixed, while transportation fees vary based on the total weight of the shipment. We recommend grouping your items in one order to avoid additional shipping fees. Please note that we cannot guarantee to group two separate orders, and shipping fees will apply to each. Your package will be dispatched at your own risk, but we take special care to protect fragile objects. Our boxes are amply sized and your items are well-protected.
Please note all packages are sent without specified insurance. If you want this you need to contact us prior to selecting and paying for your order.